The scenes are illustrations, not real businesses.
Table Talk · Card 110 minutes
The morning that took half a week
A holiday lettings firm uses AI to rewrite sixty property listings in a morning. Everyone is delighted. Then the office manager reads them properly. One cottage has gained a hot tub, two now welcome dogs they don't allow, and the word 'nestled' appears thirty-eight times. Fixing it takes her two and a half days. At Monday's meeting, the morning is all anyone mentions.
For the table
- Where has AI really saved you time this year?
- Who checks what it produces, and roughly how long does that take?
- Would the person doing the checking give the same answer to question one?
To take away: ask the person who checks the AI's work what they caught last week.
Host: open with "Hands up if AI has ever made something up for you." Close with "Who at your table would you ask about this next time?"
No names. Pass is fine. The characters stay on the card.
Table Talk · Card 210 minutes
Are we using AI?
The owner of a training company asks his management meeting whether they're using AI. Everyone says yes. Months later he finds most of the team have been using free accounts on their own phones, and one of them pasted in a whole customer list to help write follow-up emails. The emails were better than ever. Nobody had told them not to.
For the table
- What's the most useful thing someone in your business has worked out how to do with AI?
- Do you know which tools your people are actually using, including on their phones?
- What's the one thing you'd never want pasted into one, and does everyone know that?
In a team: this isn't a disciplinary conversation. We're finding out which tools help, so we can make them safe. Answer on paper, without names, if you prefer.
To take away: ask your team which AI tools they use, and listen to the answer before saying anything.
Host: open with "Who here knows exactly which AI tools their staff use?" Close with "Who at your table has a rule about this you could borrow?"
No names. Pass is fine. The characters stay on the card.
Table Talk · Card 310 minutes
Twice as much
An owner asks the office to get twice as many quotes out each week, now they have AI. The office manager spends a fortnight writing down how long drafting takes and how long checking takes. Drafting has fallen by two thirds. Checking has doubled. He shows her a quote where the AI promised next-day delivery the warehouse has never offered. They agree on one and a half times as many quotes, not twice.
For the table
- Since AI arrived, what have you asked your people for more of, or been asked for more of?
- What, if anything, stopped to make room?
- How would you find out if the quality had started to slip?
To take away: before asking for more, find out how long the checking takes.
Host: open with "Has AI made anyone here busier, not less busy?" Close with "One thing your table would check before trusting AI with a customer."
No names. Pass is fine. The characters stay on the card.